Reference

Privacy Policy

We collect account credentials, wallet transaction records and device identifiers to operate the lobby, process bKash, Nagad and Rocket payments, and respond to support requests. Access and data handling depend on your local law and eligible regions.

Account dataPayment recordsDevice accessSupport logsCookie use
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DATA PRACTICES

How We Handle Records

We store account credentials on servers that require two-factor admin access and encrypt wallet transaction logs with AES-256 keys rotated every ninety days. Session cookies expire when you close the browser; persistent preference cookies last six months unless you clear them earlier. Inactive accounts and their linked payment records are archived after eighteen months of no login activity; archived data becomes eligible for deletion after three years under our retention schedule.

Storage Location

Account data resides on cloud infrastructure in jurisdictions that permit remote-gaming records. We do not guarantee data residency within Bangladesh; actual server locations depend on our hosting-provider agreements and regional-access rules.

Cookie Policy

We set a session cookie to keep you logged in, a language-preference cookie, and an analytics cookie that tracks which game categories you visit most often. You can block third-party cookies in your browser without losing core lobby functions.

Account Security

Your password is hashed with bcrypt before storage; we cannot reverse it to plaintext. Enable two-factor authentication in account settings to require an SMS code on every login from a new device or IP address.

Data Sharing

We share transaction records with bKash, Nagad and Rocket to reconcile deposits, and with game providers like Pragmatic Play and Evolution to validate session outcomes. We do not sell contact lists or browsing history to third-party marketers.

POLICY CONTACT

Reach Us About Privacy

If you want to review the personal data we hold, request deletion of inactive records, or ask how long we keep wallet logs, use any channel below. Most inquiries receive a reply within forty-eight hours; data-export requests may take up to seven business days while we compile account history and transaction records.

Live Chat Open the chat bubble at the bottom right of any page and select Privacy Inquiry from the topic menu. An agent will ask for your registered mobile number to verify your account before discussing data records.
Email Support Send your privacy question to the address listed in the footer. Include your username and registered mobile number so we can locate your account. Attach a copy of your national ID if you are requesting full data deletion.
Account Settings Log in, navigate to Profile, then tap Privacy Controls. You can download a JSON export of your transaction history, disable cookie tracking for lobby recommendations, or close your account and request data erasure.

Privacy FAQ

We record your mobile number, chosen username, password hash, IP address and device identifier. No national ID or proof-of-address document is required at registration; those may be requested later if you trigger a withdrawal-verification threshold.

Payment logs remain in active storage for eighteen months from the transaction date, then move to archive. Archived records are eligible for deletion after three years unless local financial regulations require longer retention for audit purposes.

Yes. Log in, go to Profile, tap Privacy Controls, then select Export My Data. The system generates a JSON file containing your account details, transaction history and game-session logs within twenty-four hours.

We send session identifiers, stake amounts and game outcomes to providers so they can reconcile rake and verify fair-play rules. Providers process this data under their own privacy policies; we do not control their retention practices.

Open account settings, tap Close Account, confirm your mobile number via SMS, then choose Request Data Deletion. We erase account credentials and transaction records within thirty days unless regulatory or dispute-resolution obligations require temporary retention.

We set a session cookie for login state, a language-preference cookie, and an analytics cookie tracking game-category visits. You can disable analytics cookies in your browser; session and preference cookies are needed for the lobby to function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.