Information We Gather
When you create an account we record your mobile number, chosen username and password hash. Each bKash, Nagad or Rocket deposit generates a transaction ID, amount, timestamp and wallet identifier so we can match incoming payments to your balance. We log your IP address, device type
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and browser fingerprint to detect duplicate accounts and block suspicious login attempts. When you open a slot or live table we store session duration, game title and stake size to calculate rake and satisfy provider reconciliation rules. Cookie files track your lobby language preference and whether
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you dismissed the regional-eligibility banner. We retain chat transcripts when you message support so the next agent sees your request history. Payment-gateway partners share card-BIN data or wallet-provider codes with us under their own privacy terms; we do not control what they collect. We never ask
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for your bKash PIN, Nagad secret answer or Rocket OTP by email or chat. All data handling remains subject to the laws of your jurisdiction and our right to operate there.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.